Client Management Representative/Office Admin - Full Time
Markham, ON , May 2021
We are looking to add a professional Client Management Representative/Office Admin to join our team.
As a team, the Client Service Representative‘s responsibilities will include, but are not limited to:
Client Management
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Communicate with and respond to clients in various channels, in-person, phone calls, emails, text messages, etc.
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Redirect the client’s inquiries to respective personnel.
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Collect, organize and prepare information package to respond to CRA’s reviews and audits;
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Perform routine tasks, such as payroll, for clients
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Other accounting and office duties as required
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Office Administration
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Maintain a clean office environment in the office;
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Manage appointments and bookings for all partners;
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Required Qualifications & Skills:
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Outstanding communication and interpersonal skills
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Trilingual - Fluent in English, Cantonese, and Mandarin - Fluent in speaking and professional writing in all languages.
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Excellent customer service skills
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Excellent problem-solving skills, organizational skills, attention to detail, punctuality, and work habits
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Experience with upholding a strict level of confidentiality and a high level of professionalism
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Strong ability to use technology and the willingness to learn new software applications and to adapt to technological upgrades
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Ability to work with ATS software (ADP Workforce Now)
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Experienced in using communication APP ( WhatsApp, Text messaging, Wechat , etc)
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Payroll Compliance Practitioner certification is an asset
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Education And Experience Requirements
- University degree or college diploma in business or accounting, with a minimum of 2 years of related accounting experience.
- Willingness to accept increasing responsibility as experience grows
- Able to work independently and under pressure to meet deadlines
- Strong working knowledge of payroll processing
- Familiar with CaseWare, Caseview, and tax software (Cantax), MS Office ( Word, Excel, PowerPoint), QuickBooks, Sage50, etc
- Desire to work in a fast-paced work environment, as well as an interest in learning about new businesses.
- Must be able to work 3 days from home and 2 days in the office.
We thank all the applicants. However, only those selected for an interview will be contacted.
To Apply: Please send resume to
Application deadline: 2021-05-28